MiniMed is on Parachute Health

At MiniMed, we support healthcare providers, medical societies, and patient groups by providing financial assistance for independent medical conferences, charitable events, medical education, and public education programs.

Healthcare professional using a laptop to manage digital patient orders in a medical office.

Still faxing orders? There’s a better way.

MiniMed has partnered with Parachute Health to bring healthcare providers a fully digital ordering experience. Submit orders online, communicate with MiniMed in real time, and track order status — all in one platform. The result: fewer administrative steps and more time for patient care.

A simpler way to order MiniMed products

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No more faxing

Submit orders digitally with clean documentation that qualifies orders upfront and auto-generates CMS-compliant forms — reducing delays and back-and-forth.

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Real-time communication

Message directly with MiniMed in the platform to get product questions answered quickly — no calls, emails, or faxes required.

Three horizontal dots, representing tracking and order visibility.
Order visibility

Track orders throughout the process, from MiniMed’s warehouse to delivery for your patient.

Three horizontal dots, representing tracking and order visibility.
Less paperwork

A streamlined digital workflow helps reduce administrative burden so your team can focus on patient care.

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Easy digital signatures

Physicians, nurse practitioners, and physician assistants can sign prescriptions on-screen or via secure SMS or email.

Frequently asked questions

What is Parachute Health?

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Parachute Health is a cloud-based ordering and communication platform designed for durable medical equipment (DME). It connects healthcare providers, suppliers, and distributors through a streamlined digital workflow that simplifies prescribing and order management.

How do I sign up?

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Learn more about bringing Parachute Health to your practice at https://www.parachutehealth.com/minimed.

Will I still receive fax requests from MiniMed?

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If your practice uses Parachute Health, MiniMed order requests will be sent through the platform instead of fax.

What if I use DocuSign or Order Exchange today?

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Parachute Health is becoming the primary ordering platform for MiniMed. Providers currently using DocuSign or Order Exchange will gradually transition to Parachute Health. Fax ordering will remain available for providers who do not have access to the platform.
Fax number: 818-576-6641.